S
オーナーからの返信
1ヶ月前
Dear UğurWe truly appreciate your feedback and sincerely apologize that your lunch experience did not meet expectations. We are taking 2 matters you mentioned seriously. 1. Language barrier: while our staffs have a strong understanding of the menu, their English proficiency is limited. Moving forward we will train our employees to use Google Translate or even escalate to us. 2. Food served separately: due to misunderstandings of the order, Kao min hai (chicken rice) was served later than another order. We will carefully our staffs review the orders before sharing to kitchen. We hope you to give another opportunity in the future to provide much smoother and better experience.