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オーナーからの返信
2 ヵ月前
Dear classical9034, Thank you for taking the time to share your feedback regarding your recent experience at Shiok Burger. We sincerely apologize for the subpar service and food quality that you encountered. It is disappointing to hear that your order took longer than expected, and that the burger's preparation did not meet our standards. We understand that soggy fries and missing items like chili sauce and napkins can greatly affect your takeaway experience, and we appreciate you bringing these matters to our attention. Your insights will help us address these issues with our team to ensure we improve moving forward. We certainly aim to provide our customers with a better experience, and we hope you might reconsider your decision in the future. Best regards, Shiok Burger Team