Siam Square Mookata

Hi Chonticha, thank you for sharing your feedback. I'm really sorry the lunch buffet didn't meet your expectations - that's disappointing to hear, especially regarding the variety and how it compared to what you saw advertised. I'd love to understand what happened and make this right. Please reach out to me at 81196664 via call or WhatsApp when you have a moment. Hope to hear from you soon.

Thank you for bringing this to our attention and we sincerely apologise for what you and your group experienced during your visit to our Yishun outlet. This is not the standard we hold ourselves to and we completely understand how distressing and unpleasant this must have been. We want to assure you that hygiene is something we take extremely seriously across all our outlets. We engage professional pest control services on a monthly basis, and we will be conducting an immediate additional inspection and treatment at our Yishun outlet following your feedback. We are truly sorry that this happened and that it affected your dining experience. Feedback like yours, however difficult to hear, is what drives us to do better and we are grateful you took the time to flag this. We will be working closely with our outlet team to ensure this does not happen again, and we appreciate your patience and understanding.

Hi there,Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had at our outlet. This is not the standard of service we aim to provide, and we are truly sorry for the inconvenience and disappointment you faced.We will look into the this matter to ensure incidents like this will not happen again. Thank you for bringing this to our attention. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly at [email protected]