SkyBar Citygate

Dear Amal Soultana,Thank you very much for taking the time to share your feedback. We sincerely apologize for the discomfort you experienced, especially considering that you and your sister are pregnant — your wellbeing is very important to us.Regarding the chicken fillet, we would like to clarify that our kitchen does not use steaming for this dish. It is cooked exclusively on the grill, following our standard food-safety procedures.We also noted that the two gentlemen seated at the same table ordered the same chicken fillet and finished their meals without any issue, which further confirms that the dish was prepared correctly.However, we truly regret that the communication during your visit did not meet your expectations and left you feeling dissatisfied. We value your feedback and would very much appreciate the opportunity to make things right. As a gesture of goodwill, we would like to invite you and your sister to return and enjoy the other two menu dishes same price free of charge.We hope this will give us a chance to provide you with the proper experience and hospitality we always aim to deliver.Please contact us directly before your next visit so we can arrange everything for you.Warm regards,Sky Bar Team.We will satisfy your craving.

Hello Ankit Tripathi, Thank you very much for sharing your detailed feedback and for highlighting the exceptional service, cozy atmosphere, and overall experience you had with us. We’re glad you enjoyed the quiet ambiance and pool view. We truly appreciate your comments about the food and vegetarian options. Your feedback is very valuable, and we’ll continue working on improving our menu to provide more variety and value for our guests. We look forward to welcoming you back again soon for another memorable experience. Warm regards, SkyBar Team.

Dear H.A. ALHADDAD, Thank you so much for your kind review and for rating us highly on food, service, and atmosphere. We’re delighted you enjoyed your experience with us. Your feedback motivates our team to keep improving, and we look forward to welcoming you back again soon. Warm regards, SkyBar Team