Smile Riverside Cruises

Thank you for this detailed feedback, it's genuinely helpful for us to understand exactly where we fell short.We're very sorry to hear about the buffet running out of food - this should never happen, and we're addressing our catering quantities and replenishment process immediately. You're also right that service beyond drinks should be more attentive throughout the evening, and we'll be reviewing this with our staff.We appreciate your comments on the ambiance and entertainment volume as well, we want the experience to feel classy and enjoyable for all our guests, not overwhelming.Regarding the beverage package, we understand the value expectation at $82 per person, and we'll take this into consideration as we review our offerings.We'd love the opportunity to invite you back for a complimentary cruise so you can experience the improvements we're making. Please reach out to us directly.