S
オーナーからの返信
6 ヵ月前
We would like to clarify regarding your comment about the food being undercooked. You did not inform us at the beginning when the food was served. You had already eaten some of it before notifying our staff. After being informed, our staff immediately re-grilled the food to resolve the issue and offered an apology. However, you then chose to leave the restaurant without paying. When we intended to contact the police, the incident occurred at a time when our staff were not proficient in English communication, which resulted in you being allowed to leave the restaurant. Afterwards, you posted a negative comment about our restaurant. We believe that you should take more responsibility for your actions