Subway - Sandwich Restaurants Burger ร้านอาหาร นิมมาน

Thank you for being so honest with us. It seems like you walked out of our store feeling that the value didn't match the price, and it almost felt like you were back in the US but without the local price advantage you expected in Chiang Mai. Is it totally ridiculous to ask for another chance to show you that we care about more than just the transaction? To be transparent, as a local owner here in Nimman, we work hard to keep the exact same standards you'd find in the States—from the freshness of the BMT to that perfect chocolate chip cookie—even though our local logistics can be quite a challenge. We don't want you to leave with a bad taste in your mouth about the price. What would it take for us to earn that 5th star from you on your next visit? Please show this message to our manager next time you're in; I’d love to personally ensure your meal is prepared exactly how you like it. We hope to see you back in Nimman soon!

Thank you for sharing this. We are honestly concerned to hear about the size of your sandwich. It sounds like you feel cheated and disappointed, especially when you’re paying more but feel like you're getting less. It seems like we’ve completely missed the mark on the value you expected from us today. borderline scammy is a strong word, and it’s painful for us to hear because we take great pride in our standards. 4.5 inches is definitely not the standard we aim for. How can we make this right for you? We would love to investigate exactly what happened with your order. Could you please show this message to our manager on your next visit? I’d like to personally ensure you get a sandwich that is not just 6 inches, but prepared perfectly to restore your trust in us. We don't want to lose you as a customer over a mistake like this.