THE PORT Restaurant & Bar

Dear 森美和, Thank you so much for your lovely review and for visiting us on Phong’s recommendation! We're delighted to hear you enjoyed our breakfast selection, especially the variety of Thai, Indian, Western, and Halal options. We're also glad the smoothies and yogurts made your mornings even better. We look forward to welcoming you again soon!Management TeamThe Port Restaurant, DoubleTree by Hilton Phuket Banthai Resort

Dear MANDEEP SINGH,  Thank you for sharing your feedback about your recent visit to The Port Restaurant. We deeply regret that your experience did not meet your expectations and fell short of the standard we strive to deliver. We sincerely apologize for the long wait time and the oversight in serving your complete order. We understand how important a seamless and cohesive dining experience is, especially for a couple’s evening, and we are truly sorry that we let you down. Please rest assured that your concerns have been shared with our team, and we are taking immediate steps to improve both our service efficiency and communication to ensure this does not happen again. We value your feedback as it helps us improve, and we would greatly appreciate the opportunity to provide you with a better experience in the future. If you decide to return, please feel free to contact us directly so we can ensure your visit is exceptional. Best Regards, Management Team The Port Restaurant, DoubleTree by Hilton Phuket Banthai Resort