Takao Super Kunming Branch

Hello, Thank you very much for taking the time to leave a review. First of all, we sincerely apologize for the unpleasant experience you had during your meal at our restaurant. Regarding the "shared table" arrangement you mentioned, due to the large number of reservations that day (such as the 500-person group request mentioned by the manager), our staff's initial intention was to ensure a smooth process. However, in our communication and seating arrangements, we did indeed overlook your feelings and the sincerity of your early arrival. We take this very seriously. We value your feedback on the manager's service attitude, as this clearly does not meet our standards of respect for guests and service. Management will conduct an internal review and strengthen training to ensure that every staff member maintains the necessary professionalism and courtesy, regardless of their workload. We hope to have the opportunity to make up for this regret. We sincerely invite you to contact us via official private message or by phone at 02-2331-3677. Thank you again for your feedback, which helps us to become better.