T
オーナーからの返信
6 ヵ月前
The hotel sincerely apologizes for any inconvenience caused by shortcomings in service delivery. Due to the large size of the hotel grounds, it is difficult to maintain all service areas thoroughly, resulting in a negative experience for our guests. We will promptly address your feedback and strive to improve our services. We deeply apologize for these shortcomings and hope to have the opportunity to serve you again in the future.