The Siam

Dear Khun Wei Yu,Thank you very much for your detailed and thoughtful review. We are so pleased that you and your family enjoyed Afternoon Tea with us, and that the boat ride to the hotel made the experience even more special. It is always a beautiful journey along the river.We’re delighted that you appreciated the atmosphere and design of the property, as well as the tea selection, especially our “House of Magic” blend from Chiang Rai. It’s wonderful to know you chose to take some home as a souvenir. Thank you also for kindly sharing your helpful tips about the flavors and coffee strength; that is very thoughtful of you.On Sundays, we are pleased to have a talented young harpist who adds a graceful and relaxing touch to the afternoon atmosphere. We are also currently working on a new Afternoon Tea menu and look forward to introducing some fresh creations soon.Most importantly, your kind words about our team’s smiles and service truly mean a lot to us. We sincerely hope to welcome you back again for another memorable riverside experience.Kind regardsRezaGeneral Manager

Dear mmako,Thank you for taking the time to share your feedback with us. We truly appreciate hearing from guests who carefully consider staying at our property.First and foremost, please accept our sincere apologies for the wording used by our reservation team. We regret that our communication made you feel unwelcome in any way. This was never our intention. We strive to offer attentive, respectful service to all our guests, and we are reviewing this internally to ensure it does not happen again.While we always do our best to provide a peaceful and enjoyable environment, certain aspects—such as weather, wildlife, or other external factors—may occasionally be beyond our control. Even so, our team remains committed to proactively assisting guests with any concerns they may have.We are sorry to have lost the opportunity to host you and demonstrate the level of hospitality we are truly proud of. Your comments are valuable and will help us improve our service moving forward.Best Regards,Syahreza IshwaraGeneral Manager

Dear M I,Dear Valued Guest,Thank you very much for your heartfelt review. We are truly honored that your journey to experience the work of Bill Bensley brought you to The Siam, and that you found our property to offer a different charm from Da Nang and Khao Yai.It means so much to us that you felt the warmth of our hospitality, from arranging your schedule and transportation to simply being there with a towel in the rain. These small gestures are given from the heart, and knowing they made a difference to your stay is incredibly rewarding.The rainbow and fireworks seen from the boat sound like magical moments, even if by coincidence. We are delighted they became part of your memories with us.Thank you again for your kind words. We would be absolutely honored to welcome you back on your next journey to Bangkok.Kind regardsGeneral Manager