T
オーナーからの返信
2 ヵ月前
Dear C C Thank you for taking the time to leave review and share your experience and I'm genuinely sorry that you disappointed some points of us. About main chef, since we re-opend from 13th April 2026, we started with new chef and crews. Our new head chef, Ms. Tsuru, she worked at Tokyo and Fukuoka branch as Yakishi, and she take over the roll of head chef at Singapore I understand that you expected our previous head chef but also we are confident in her skills. About service, I apologize about your experience. We have only one omakase course and we strive to provide each product at a pace that suits our customers. We will strive to provide all customers with satisfactory service. About exhaust, we will contact to maintanance team and will sort it out. Once again I apologize about your experience with us. Your feedback is invaluable, and we'd appreciate the opportunity to speak with you. Kind regards, Torikami