W XYZ Bar

Dear Woon Sarah, Thank you for celebrating Father's Day with us and for taking the time to share your experience. We are delighted to hear that Sankary made your celebration memorable with her pleasant, attentive, and cheerful service. We will be sure to pass along your kind words to her. We are also glad you enjoyed the wagyu beef burger, as well as the pork and crabby tacos. We also appreciate your feedback regarding the second burger and fries, and we are sorry that they did not meet the same standard as the first serving. We will share your comments with our culinary team for greater consistency. We look forward to welcoming you and your family back for another enjoyable dining experience soon! Best regards, Ashley Lin F&B Manager Aloft by Marriott Singapore Novena

Dear Ankita Pattanaik, Thank you for your feedback and bringing your concerns to our attention. We apologize that your visit did not meet your expectations. We appreciate the opportunity to make things right and we hope to welcome you back for a much more seamless experience in the future. Best regards, Ashley Lin F&B Manager Aloft by Marriott Singapore Novena

Dear Ryan Chew, Thank you for dining in with us and sharing your thoughtful review. We are delighted to hear that your experience exceeded expectations, and that you enjoyed both the food and cocktails. Our team will be pleased to know they made a positive impression with their service. We are also glad the crispy baby squid and crab tacos hit the mark. We are truly excited for your return and looking forward to welcoming you back again soon for more! Best regards, Ashley Lin F&B Manager Aloft Singapore Novena