Wine Connection Kad Farang

Dear Nikki Stephens, Thank you for taking the time to share your feedback with us. We're glad to hear that your food was just as you ordered and that you've had great service at our other locations. However, we sincerely apologize for the experience you had with the service during your recent visit. It’s disappointing to learn that the level of hospitality did not meet your expectations, especially regarding the lack of greeting, attentiveness, and overall warmth from our staff. Your comments about the need for additional training are important to us, and we take them seriously. We strive to ensure that all our team members provide a welcoming and attentive experience to every guest. Please know that we will be addressing this matter with our management team to ensure our service standards are upheld. We appreciate your understanding and would like to make this right. Please fill out this form https://go.momos.com/xSG2H so that our team can follow up with you directly. We hope to have the opportunity to improve your experience in the future. Thank you again for your valuable feedback. Sincerely, Wine Connection

Thank you for your wonderful review, Hilary! We are thrilled to hear that you consider Wine Connection Kad Farang to be a fantastic dining spot with an extensive menu and great wine selection at reasonable prices. It's fantastic to know that you have consistently enjoyed our delicious and well-presented food during your visits. We appreciate your kind words about Ms. Sirikorn and her team's exceptional customer service. Our goal is to create a pleasant and memorable dining experience for all our guests, and it’s rewarding to hear that our efforts have made a positive impact on your visits. Thank you for recommending us, and we look forward to welcoming you back soon for another enjoyable experience at Wine Connection! If you have any further thoughts or suggestions, please feel free to share.