Yangna Cuisine

Dear Khun Natthaporn, Thank you very much for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had with your steak order. We are truly sorry that the steak you ordered twice did not come out medium as requested and was instead served well‑done on both occasions. This is not the level of quality or attention to detail that we strive to deliver, and we fully understand your dissatisfaction. Please rest assured that your comments have been shared with our Chef and culinary team to review the cooking process and prevent this from happening again in the future. Thank you again for bringing this to our attention. We appreciate the opportunity to improve, and we hope to welcome you back in the future to provide you with a much better dining experience.

Thank you very much for your thoughtful review and for dining with us at Hyatt Regency Koh Samui. We are delighted to hear that you enjoyed the cozy atmosphere and convenient location, as well as the quality of our Western dishes—especially the pizza and fish & chips. We also appreciate your candid feedback regarding the Thai cuisine. Your comments have been shared with our culinary team, as we continuously strive to enhance the authenticity and flavor of every dish we serve. It was a pleasure to host you, and we hope to welcome you back again soon for an even more satisfying dining experience.