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オーナーからの返信
1年前
感謝你願意花時間來撰寫評論 我看了一下你所敘述的狀況 可能保存的這部分需要調整一下 (文章寫到你是週末購買司康 通常保存都是常溫2天 冷凍三週) 不建議放冷藏 把司康放到冷藏可能會有變乾的疑慮 )可能放了冷藏一段時間要再拿出來吃 司康口感可能就不是最佳狀態 我們都強烈建議冷凍 不要冷藏 很遺憾帶給你不好的體驗 我們會繼續持續和客人溝通 司康的保存方式 再次謝謝你願意花時間來撰寫評價 Thank you so much for taking the time to leave a review. We’ve read through your comments carefully, and from what you described, it seems that the issue may have been related to storage. According to your review, you purchased the scones over the weekend. As a general guideline, we recommend consuming them within 2 days if stored at room temperature, or freezing them for up to 3 weeks if you’re not eating them right away. We do not recommend refrigeration, as storing scones in the fridge may cause them to dry out. If they were refrigerated for some time and then reheated, the texture might not be at its best. We're truly sorry that this affected your experience. We'll continue to do our best to communicate proper storage instructions clearly with all our customers, so everyone can enjoy the scones at their freshest. Once again, thank you for your feedback — we truly appreciate it!