T
オーナーからの返信
6 年前
If you misunderstanding why you never let's us know before?? So sorry that We never know that your all problems to help you to more comfortable. For everything that you misunderstanding we can show the evidence that you will understand. We made everything all upon the contract such a cleaning service for pet room is more x2 than normal room ( It's on the contract but in normally our staff will show and told you before you sign this ) Why we have to change x2 for pet living :because you know that hard to clean up (especially smell of pet)and use more time to spend than normal room that have no pet to clear up everything to be a new room as no pet., You know some room that we allowed pet we have to clean it more than 1 month after some clients check out so we have to make the price x2 For the last month electrical you can check at the electric meter just let's us know when you feel doubt cause we made all upon the meter . when you check out if its has damaged the lessee will have to pay for fixing , that is normally thing in every Apartment or rental house do. Such a metal Balcony that are damages ( our rule in Apartment is do not allowed to dry clothes in balcony )in normally price is about 5,000thb. But we charge you only 500thb , we give you a special why are you so misunderstanding us.?? About the cats ,yes we have many cats ,so sometimes we cannot control their nature individual habbit that make most people like them.We do arrange everything for the cats living goods but sometimes they are too naughty ,so if you dislike them ,we apologize for there mistake. They live here for long time. We honestly to tell everyone that we have the rule like this we never hide or lie about this 1.we have many cats so if you just dislike cats so our place that not suit for. 2.we allowed the pets but on the rule and for cleaning service for pets room is double for normal room.( upon the contract ) 3.we do not allowed to dry clothes in every balcony. ( upon the contract ) 4.on check-in date we will check the room with you to note a damage in the contract and so if you see something else that damage we will note on the contract. For check-out date if the lessee made the new damage the lessee will have to pay for fixing (like another place do) we don't have to cheat or argue. ( upon the contract ) We do everything in the right way upon the contract and evidence for made everything be good for all our customers. Sometimes the client can talk or let's us know if they got a problem or misunderstanding we can find the way to figure out in the right way to made us a comfortable living with understanding. We didn't meant to do something uncomfortable when living in our place. So about some gossip it's just some gossip we have a lot of different clients someone positive someone negative different education different job different ideas or sometimes gossip were come from the person that doesn't know everything doesn't live here . so it's gonna be true or not. But honestly for us is we don't have to made the uncomfortable things to our all clients, we do the right thing upon the contract or evidence, we always clear in every step. we tryouts to find the good service for everyone who live here to living together ,but some mistakes can happen. We are apologizing for all misunderstanding and Thank you for let us know after.