丼
オーナーからの返信
2 年前
Hello~ Thank you for your comment …Hello~ Thank you for your comment We keep every order warm from the time it is made until it leaves the store! I just checked your order for you. It may be because it rained today and the delivery staff was delayed in delivering the food, or the delivery staff put your meal together with other cold meals, causing your meal to get cold. We also feel sorry However, there is also a notice on the delivery platform that "the black outer box is microwaveable", and you can heat it yourself when you receive it. Secondly, if the delivery person on the platform takes too long to deliver the food and your meal is cold, you can report it to the customer service of the relevant platform! All we can guarantee is that it will be warm before you leave the store. As for the subsequent status, we cannot guarantee you that it is not delivered by us. You can order food through our official Line account @185ayaqv. This is the food delivered by our own in-store delivery staff, which can fully guarantee that the food you receive is hot. If you have related questions, you can also go to the official account Come and chat with us~More