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オーナーからの返信
2 ヵ月前
Dear Guest, Thank you for taking the time to leave your feedback, and I'm truly sorry that your experience at Midnight Beer did not meet your expectations. I sincerely apologize that both of your beers were served below the proper fill level, especially your porter. We also regret that we weren't able to properly understand your concerns at the time, despite your efforts to explain them. At Midnight Beer, we care deeply about serving beer the right way, and it's disappointing to hear that we let you down. Your feedback has been shared with our team, and we will use it as an opportunity to improve our pouring standards and communication with our guests. If you would be willing to give us another chance, I would personally like to invite you back. Please contact me at [email protected] , and I will personally arrange your next visit. I'd love the opportunity to serve your beers with the proper pouring technique and introduce you to some fresh beers on us. We truly appreciate your honest feedback, and we hope to have the chance to welcome you back and provide the experience you originally expected. Kind regards, Miranda Manager, Midnight Beer