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オーナーからの返信
5 ヵ月前
Dear West Kanye,Thank you for taking the time to share your experience at Daegu Susanghan Hanokjip. We have shared your comments with our team and reviewed them carefully. We are truly sorry that the restaurant felt noisy, that our service did not come across as friendly, and that the food left you feeling there was no particular taste. This was a clear shortcoming on our part, and we take your feedback seriously.Our restaurant is housed in a genuine 76-year-old hanok, with a pond and gentle mist intended to create a calm, memorable setting. However, if the atmosphere was uncomfortable and the dishes did not leave a positive impression, that intention was not properly delivered. We will revisit our service standards, dining environment, and the preparation and seasoning of our food with the relevant team members to identify what needs to improve.We are committed to using your feedback to make meaningful improvements and rebuild your trust. Should you choose to visit us again, we hope to show you a more attentive and satisfying experience.