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オーナーからの返信
2 ヵ月前
Thank you for taking the time to share your honest feedback. We’re very happy to hear that you enjoyed our coffee, café atmosphere, and convenient parking. We’re truly sorry that our cakes did not meet your expectations. Freshness and quality are very important to us, and we will review both our recipes and storage process to ensure a better experience. We’re also sorry that our service felt unwelcoming. We will remind our team that every customer deserves a warm and friendly greeting. We sincerely appreciate your comments, as they help us improve. We hope you’ll give us another opportunity to provide a much better experience next time.