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オーナーからの返信
4 ヵ月前
Dear Ryan, Thank you for sharing your candid feedback with us. We are sorry to hear that your experience did not meet the high expectations you had, particularly regarding our beverage programme. While we are glad you found the ambience pleasant, we sincerely apologise that the drinks were such a let-down. Whether it is an off-menu classic like a White Russian or one of our signatures like the Bao Bao, we aim for a sophisticated balance of flavours. It is clear we missed the mark for you on this occasion; your comments regarding the execution and the sweetness of the Bao Bao have been shared with our bar team for immediate review and refinement. We would love the opportunity to welcome you back and have our team craft something more suited to your palate. We hope to better reflect the high standards we strive for on your next visit.