Cocokids Summer Cafe Krabi

Hello Mahmoud, Thank you for your review. We understand your frustration and apologise that we were not able to resolve the situation to your satisfaction. However, we note that this appears to relate to the same incident as another review submitted under a different account. Our cash-only payment policy is clearly stated on our Google page so guests can be aware prior to visiting. This is a common practice across Thailand, particularly outside of larger malls or international brands. It is also a basic expectation when travelling that transactions are conducted in the local currency. While we regret the inconvenience caused, this situation could have been avoided with proper preparation prior to visiting. Thank you for your feedback.

Hello Mahmud, Thank you for your feedback. We understand your frustration and apologise that we were not able to resolve the situation to your satisfaction. Our cash-only payment policy is clearly stated on our Google page so guests can be aware prior to visiting. This is a common practice across Thailand, particularly outside of larger malls or international brands. Regarding currency, it is a basic expectation when travelling that transactions are conducted in the local currency of the country you are visiting. While we regret the inconvenience caused, this situation could have been avoided with prior preparation. We appreciate your understanding.