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Famous Amos Wisma Atriaのすぐそばにある地元の観光名所Jeric Salonは、この都市のユニークな文化の一部です。多くの人々が美味しい ビスケット と よく チョコレートクッキーを試しに来ます。ここの良い点は、スタッフが丁寧なであることです。あなたは良い サービスに満足するでしょうこの場所の雰囲気は穏やかなです。お店はGoogleの評価システムで4.1にランクされています。
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Famous Amos Wisma Atria に関する訪問者のレビュー
/ 115
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Ns6 Yook
2 ヵ月前 Google に
Taste as good as always. But why is the cookies so small ?? This time round bought it more of the nuts less of the cookie batter. Meal type: Other Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
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Clarabelle Toh
3 ヵ月前 Google に
My mother's encounter with an Indian staff (don't rmb her name hence the description) 24 May evening was unpleasant for her. She asked for her cookies to be packed in the air tight bags, which the lady even assured her so after confirming, but did not fulfill her request mindlessly upon packing the goods. She also ordered the famous Amos brookie, pointed physically and mentioned verbally, but only realised she received the wrong one upon reaching home. Even worse, the brownie was a total disappointment in taste – cakey with a whole lot of melted chocolate on top compared to the proportion of cake. Lastly, the staff also asked whether she wanted plastic bag and keyed the extra charge into the pos, instead of informing her verbally of the extra cost if the store do charge – a lack of human communication overall. My mother felt that there was no customer service attitude overall (obviously so from her experience) and seriously expressed that she will not be visiting this Famous Amos outlet again. Besides, I noticed the promotions were not displayed properly on my personal visit (facing non customer side and place at far end) and only realised after I made payment, which was a pity. Food: 2 Service: 2
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WanderWithWit
１年前 Google に
Disappointed with Poor Service at Famous Amos Wisma Atria (Singapore) As a long-time fan of Famous Amos, I’ve always appreciated the brand’s consistent quality and customer experience around the world. Unfortunately, this standard seems to falter at a few Singapore outlets—particularly the one at Wisma Atria. I encountered exceptionally poor service that left a bad taste, not from the cookies, but from the attitude and handling by staff. I asked for the promotion pack of two flavours—150g each for $16.90. To my surprise, I was told that each pack could only contain one flavour, contradicting what the promotion seemed to offer. Fine. I adapted and chose four separate flavours. However, when it came to my request for the original chocolate chip cookies, I was informed they didn’t have enough to make 150g. Naturally, I suggested adding some chocolate chip pecan to make up the weight. The cashier’s abrupt reply was simply, “Cannot!” No explanation, no flexibility, just a flat rejection. What frustrated me even more was the inconsistency in their handling. After declining my suggestion, the cashier told me, “It’s ok, actually it was too hot to pack, but we still gave you.” — which made no sense. If the cookies were too hot to pack, why proceed at all? And more importantly, why weren’t the cookies baked in advance—especially the original chocolate chip, the brand’s signature and best-seller? At that point, I gave up. The entire interaction felt dismissive and unprofessional. Instead of offering solutions, the staff gave conflicting reasons and displayed a clear lack of basic customer service. If I am expected to pay full price, I expect the product and service to meet brand standards. Famous Amos, please look into this. Your loyal customers deserve better. Price per person: $10–20 Food: 3 Service: 2 Atmosphere: 2
F
オーナーからの返信
１年前
Hi Mason Tay, Thank you for taking your time to leave this review. We would like to extend our sincerest apologies for the unfortunate experience that you have faced thus far. We would like to know more details about your experience, and to follow up with you accordingly. Could you drop a simple email to us at [email protected]? Hope to hear from you soon. Thank you. Sincerely, The Famous Amos Team
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一人当たりの価格範囲
SGD 10-SGD 20
© OpenStreetMaps
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住所
オーチャード駅
Orchard Rd, B1-43 435, シンガポール, シンガポール, 435
特長
クレジットカード利用可
取り除く
車椅子アクセス可
営業時間
| 日曜日日曜 | 10:00-22:00 |
| 月曜日月曜 | 10:00-22:00 |
| 火曜日火曜 | 10:00-22:00 |
| 水曜日水曜 | 10:00-22:00 |
| 木曜日木曜 | 10:00-22:00 |
| 金曜日金曜 | 10:00-22:00 |
| 土曜日土曜 | 10:00-22:00 |
ウエブサイト
Instagram
@famousamossg
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