H
オーナーからの返信
2 ヵ月前
Dear Fragrance Thank you so much for your detailed and valuable review! We are absolutely thrilled to hear that you enjoyed our pork bulgogi jeongol, and we especially appreciate your kind words about our attentive service staff. Your recognition means a lot to our team. Regarding your concern about the 'fake engagement' or review incentives: We want to assure you and all our guests that we deeply respect Google’s policies and always strive for genuine, honest feedback. Our in-store promotion is simply a way to express our gratitude to guests who take the time to share their honest experiences, whether positive or constructive. We never pressure anyone or buy fake reviews to manipulate ratings. However, we understand how this could be misinterpreted, and we take your feedback very seriously. We will review our promotional wording and guidelines to ensure full compliance and transparency. Thank you again for helping us improve, and for liking our food and service. We hope to welcome you back again soon for another great meal!