Into The Woods Cafe

Thank you for your valuable feedback. We will share your comments with our Head Chef to review whether there may have been any lapses in our standard operating procedures. We sincerely apologise for the dead cockroach you encountered in the restroom. As part of our regular pest control programme, it is possible that dead insects may occasionally be found after treatment has been carried out.Nevertheless, we understand that this is unpleasant and we will strengthen our monitoring to ensure the area is checked and maintained promptly. We also appreciate your feedback regarding the spicy sauces. We will remind our kitchen team to pay closer attention to the preparation and availability of the sauces to ensure a better dining experience for our guests. Thank you again for bringing these matters to our attention. Your feedback helps us improve our service and operations.

Hi Jasper, we are glad that you had an enjoyable dining experience with us. We really appreciate your positive feedback and it was great to have you as a customer. We look forward to serving you again.