K
オーナーからの返信
22 日前
Hi Feli, thank you for your honest feedback, and we’re so sorry to hear about your experience.We’re really happy that you loved the nail art and design, but we’re truly sorry that the durability didn’t meet your expectations. This is definitely not the standard we aim for. Normally, our nails are known for their durability and should last for several weeks, so what happened in your case is not typical.We offer a 7-day guarantee, so please send us a message or come back to the salon, and we’ll be happy to repair or fix your nails at no charge.We sincerely apologize for the inconvenience, and we appreciate you bringing this to our attention. We hope you’ll give us the opportunity to make this right.