N
オーナーからの返信
6 ヵ月前
Hi Ms Song, thank you for your thoughtful feedback and for being such a loyal customer—we truly appreciate you and your family visiting us so often. We’re very sorry for the recent disappointment. Our original chocolate crumble from our European supplier was temporarily out of stock, and we had to use an alternative. To minimize the impact, we’ve already arranged an urgent freight delivery. We are happy to share the original chocolate crumble will be back in stock early next week. We’ve also taken note of your comments regarding the dragonfruit preparation and have shared them with our team to ensure better consistency moving forward. Quality remains extremely important to us, and we’re committed to restoring the experience you’ve come to love. Thank you again for your understanding and continued support. We look forward to welcoming you back very soon. Warm regards, Noon