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オーナーからの返信
9 ヵ月前
We are very sorry for the delay on the delivery, causing the cake and cupcakes could not be consumed at the right temperature. We sincerely apologize for the disappointment and inconvenience cause. We have evaluated with the team to eliminate such mistakes in the future. Re the sweetness, we will also take reference to your comment and evaluate as well. We take pride in our less sweet recipe and this is our first time in the past few years receiving similar feedback. Thanks a lot for your valuable time to reflect the problem to us.