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Poke Theory

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224 票
営業中 11:00 - 21:00
「2 か月前に更新されました」
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26 枚の写真
Poke Theory の ビビンバップ
Poke Theory の チャーハン
Poke Theory での食事。
Poke Theory での内装と飲み物の絵。
Poke Theory の料理
Poke Theory での食事。
Poke Theory の料理

ゲスト は Woodlands の観光を楽しみ、素敵な 食事 のためにここを予約しているようです。このバーにおける完全に サーモンのレシピは、美味しい食事へとつながります。Poke Theoryは、お急ぎの方にぴったりです。というのも、お持ち帰りで料理を注文できるからです。ここの専門的な スタッフは高いレベルのホスピタリティがあります。良い サービスは、お店が高品質であることを示しています。平和な 雰囲気は、素晴らしい食事と、このバーの良い立地をさらに引き立てます。Poke TheoryはGoogleの評価システムで4.6を獲得しました。

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(4.5/5)
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W Lee コンテンツの削除を依頼する
I am a first time customer of Poke Theory and given the hefty prices they charge, the portions were really disappointing (not sure if it's a normal portion I received or I have been shortchanged). The salmon portion was especially pathetic. I only received about six small cubes, which is even less than what Stuffd serves in their salmon daily bowls. Poke Theory should learn a thing or two from competitors like Supergreen. Their meals are more reasonably priced and their bowls are filled to the brim, offering much better value for money. Nevertheless, the signature sushi rice was delicious and probably the highlight of the meal. Overall, the food quality was decent, but the portion size did not justify the price and I left feeling underwhelmed. Meal type: Dinner Food: 2
P
3 ヵ月前
Hi W Lee, thank you for giving us a try and for sharing your feedback. We're sorry to hear that the portion size did not meet your expectations, especially as a first-time customer. Our salmon portions are weighed according to a standard grammage to ensure consistency across all outlets. That said, we understand your concerns regarding the value and portion size received. We're glad to hear you enjoyed our signature sushi rice, and we appreciate your honest feedback. We'll be sure to share it with our team for review. Thank you once again for your feedback, and we hope to provide you with a better experience on your next visit.
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Leonard Lee コンテンツの削除を依頼する
I would like to express my sincere gratitude to Brandon for his excellent customer service. I had accidentally made a mistake with my order and was feeling quite frustrated with myself. Hoping that something could be done, I approached the counter to ask if it was possible to amend my order. Brandon listened attentively to my concerns and immediately stepped in to help. He addressed the issue quickly, professionally, and without hesitation. What stood out most was his positive attitude and willingness to help. A small act of kindness can make a big difference, and Brandon truly turned my day around. Customer-facing roles are not always easy, and employees like him deserve recognition for the care and empathy they show customers. Thank you, Brandon, for your outstanding service. I hope there are more people like you in customer service. You are a great example of how excellent service can leave a lasting positive impression. Food: 5 Service: 5 Atmosphere: 5
P
3 ヵ月前
Hi Leonard, Thank you so much for your kind words and for taking the time to share your experience with us. We understand how frustrating it can be when an order doesn't go as planned, and we're glad Brandon was able to step in, listen to your concerns, and help resolve the issue quickly. It's especially meaningful to hear that his positive attitude and willingness to help made a difference to your day. Thank you once again for your support. We truly appreciate it and look forward to serving you again soon!
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Nur Azura コンテンツの削除を依頼する
Not one to write reviews as I work in food and service myself so I know how it feels, and I am a huge fan of Poke Theory. But would have to strongly advise everyone against visiting this particular outlet. Outlet is very dirty, I always visit during non peak and the dining area is always so disgusting with spilled sauce and food on the table and floors, but the staff will always be behind the counter on their phones. No initiative to walk around and do housekeeping. Also the only outlet that is constantly running out of soy beansprouts, but once they run out they just never replenish it for the rest of the day. Once tried to place a delivery order and realised they ran out of beansprouts, so I didn’t order. That same day I went down to the outlet hoping they already replenished as I live pretty close by, and they STILL are out of beansprouts. By then it’s been a good 4-5 hours since I tried placing a delivery order. Ended up visiting the outlet again about an hour before closing as my friend wanted to order to go, and guess what? Still out. I’m unsure if this is on the staff, simply too lazy to replenish, or management’s fault for perhaps not stocking enough beansprouts in the outlet. But if you know something moves fast at your outlet, stock more of it!!!!! Because what do you MEAN you’re already running out of an ingredient at 1pm? Also on the note of staff - young indian looking girl is unfriendly and would sneer at you as if you’re her subordinate or something. I will never expect tiptop customer service and warmness from an ordering kiosk, but there was no need for the passive aggression either when your entire job is just scooping prepped vegetables into a bowl. And I was super nice and patient too, even though it was so hard to get her attention initially because she was just sitting behind the counter head down watching TikToks. Attitude was uncalled for and unnecessary, definitely needs some sort of retraining. Sorry I ruined your very important TikTok time while working. Will continue to patronise other Poke Theory outlets, not so much this one. Food: 3 Service: 1 Atmosphere: 1
P
5 ヵ月前
We're so sorry to hear you didn't have the best experience with us - we'd love to have a chance at changing your mind if you'd let us. Please drop us a DM on Facebook or Instagram so we can find out more about your experience and how we can provide some service recovery. We'd love to win you back as a customer!
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$$$$ 一人当たりの価格範囲 SGD 10-SGD 20
1 Woodlands Sq, B1-22 Causeway Point
シンガポール, シンガポール
ウッドランズ駅
住所
ウッドランズ駅
1 Woodlands Sq, B1-22 Causeway Point, シンガポール, シンガポール
特長
取り除く クレジットカード利用可 配達可 車椅子アクセス可
営業時間
日曜日日曜 11:00-21:00
月曜日月曜 11:00-21:00
火曜日火曜 11:00-21:00
水曜日水曜 11:00-20:30
木曜日木曜 11:00-21:00
金曜日金曜 11:00-21:00
土曜日土曜 11:00-21:00
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