Ramen Keisuke Tonkotsu King Four Seasons

Dear Zhenhung,Thank you for taking the time to share your feedback. We’re sorry to hear that our ramen did not suit your taste. Our menu features unique styles that may differ from traditional ramen, and we understand that it may not be for everyone.We sincerely appreciate your visit and your honesty, and we’ll continue working to refine our flavours to better cater to all our guests.Warm regards,Ramen Keisuke Tonkotsu King Four Seasons

Dear K Satoshi,Thank you so much for the review. Please be ensured that we appreciate every feedback and are always working towards to make improvements to our food and service standards. We hope to welcome you back with us in the near future.Sincerely,Ramen Keisuke Tonkotsu King Four Seasons

Dear XF LIM , Thank you for taking the time to share your feedback regarding your visit to Ramen Keisuke Tonkotsu King Four Seasons. We are sorry to hear that your child’s ramen did not meet expectations and tasted bland. This is not the standard we aim to deliver, and we regret that the issue was only discovered towards the end of the meal. We also acknowledge your comments regarding how the matter was handled. While a gesture was extended at the time, we understand that it may not have felt sufficient or sincere. Your feedback is important, and we will review both the food consistency and the service recovery process with the team to ensure that similar situations are handled more appropriately in the future. Please be assured that we take food quality and customer experience seriously, and your comments will be shared with the relevant team for improvement. Thank you again for your feedback, and we hope to have the opportunity to provide you and your family with a better experience in the future. Best regards, Ramen Keisuke Tonkotsu King Four Seasons