Santi's Pizza & Produce

Hi, thank you for sharing your feedback with us. We’re happy to hear you enjoyed the salmon sandwich, but really sorry about what happened during payment. We completely understand your frustration after finding extra items on the bill, and we also apologise for how the situation was handled by our staff. This is definitely not the experience we want our guests to have, and we’ll be addressing this seriously with the team. We’d still love the chance to make it up to you. If you’re open to it, please send us a private message with your visit details ([email protected]), and we’d be happy to arrange a complimentary dish for your next visit. Thank you again, and we truly hope we can welcome you back for a better experience.

Thank you for your detailed feedback. We’re sorry to hear that we didn’t meet your expectations, though we’re glad our team was friendly during your visit. We appreciate you sharing your experience, and please know that your comments have been passed on to the kitchen. The menu is being reviewed, and improvements will be made based on customer's feedback. We understand your decision and hope to have the opportunity to welcome you back in the future.

Thanks a lot Nicholas for your awesome review and hope to see you again soon!