S
オーナーからの返信
4 ヵ月前
Thank you for visiting us again and for taking the time to share your feedback We are truly sorry to hear that you felt uncomfortable during your recent visit. This is never the experience we wish to create for any of our guests.We would like to gently clarify that our pricing system is not based on nationality, but on different service styles and packages.At our karaoke bar, we offer different ways to enjoy the experience — some guests prefer a time-based course, while others prefer a more flexible style with no time limit, simple pricing, and a wider variety of drinks.Our intention has always been to keep things simple, fair, and enjoyable for everyone, especially for international visitors who may prefer a more flexible system while traveling.We sincerely apologize if this was not clearly explained or if it caused any misunderstanding. We understand how this situation may have felt, and we will reflect on your feedback to improve how we communicate our system more clearly in the future.Our goal for the past 13 years has been to create a space where people can connect, sing, and share happy moments together, regardless of background or nationality.We truly appreciate your feedback, as it helps us grow.We wish you all the best, and hope your time in Japan is filled with beautiful memories