Takagi Ramen @ Ang Mo Kio

Dear TT, I am very sorry about the issue you faced and would like to thank you for reaching out to us, so that we could know of this and work towards making it right as quickly as possible. I am very sorry to hear that the items you received were not up to the standard. I have alerted our kitchen staff to prepare each order with equal amounts of ingredients in accordance to company's SOPs. While our outlet staff have been busy, it is certainly not an excuse for the inconsistent quality. We apologise for this. We want to ensure every single customer walks away happy and we have fallen short on this today. We would like to assure you that we take food quality seriously and are committed in maintaining high standard of quality and freshness in all our ingredients. We will work closely with the outlet concern in this area and will continuously seek for improvements in our food preparations and quality. Once again, our sincere apologies and heartfelt thank you for taking the time to write in, so that we could know of the issue and improve. We look forward to serving you again in the near future with improved standards. Sincerely, Customer Care Team

Dear Valued Customer, We thank you for your feedback! We hope to see you very soon! Customer Care Team