T
オーナーからの返信
1ヶ月前
We sincerely apologize for the disappointing experience and for the incorrect items you received with your order. We understand how frustrating it must have been, especially after paying for a different item and then being unable to get a resolution through the platform. This is not the standard we strive to provide, and we are sorry for the inconvenience and frustration caused. We would like the opportunity to investigate what happened and make things right. Please give us a call or WhatsApp us at 9170 7870 at your convenience. Our team will personally look into your case and do our best to resolve the matter for you. We truly appreciate your feedback, as it helps us improve our service and prevent similar incidents from happening again. We hope to have the opportunity to regain your trust. Kind regards, Customer Care Team