The Clifford Cafe

Hi Sakinah, thank you for sharing your feedback. We'd like to provide some clarity on the situation for transparency. Our team is fully trained to ensure every guest has a clear understanding of their order, and we apologize if there was any confusion regarding our wall display. As we discussed twice during your visit, we are currently awaiting an update to that signage, which is why our staff directed you to our printed menus for the most current pricing and provided a detailed breakdown of your order before payment. We strive to make things right on the spot. To ensure you were satisfied, we offered a full refund and cancellation of the item before you left, as well as physical receipt for your records--both of which were declined at that time. While we are working hard to get our displays updated, we appreciate the kindness and patience our community has shown us. If you remain confused regarding the breakdown of your order after this explanation, we welcome you to come back to the store and speak with us directly so we can clear it up in person. Thank you once again for your visit.