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オーナーからの返信
2 ヵ月前
Dear Vicki, Thank you for taking the time to share your feedback. We are sorry to hear that your first visit with your family did not meet your expectations. Our records show that first order were placed at 5:48pm and second order at 6:36pm . If had any concerns been brought to our attention at the time, our team would have been happy to address them immediately and do our best to make things right. We appreciate your feedback and will continue striving to improve our guests’ dining experience. Regards Izakaya 95 team