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オーナーからの返信
4 ヵ月前
Hi there, thank you for taking the time to share your detailed feedback with us — we’re truly sorry for your experience. We understand how frustrating the long wait must have been, especially given the number of occupied tables, and it’s disappointing to hear that the food was not served hot. We’re also very concerned about your comments regarding cleanliness and the greasy floor, tables, and seats — this is certainly not the standard we aim to maintain. We would really like to look into this matter properly with our team. Please feel free to call us at 91707870 so we can better understand what happened and address this thoroughly. Thank you again for bringing this to our attention — your feedback is very important in helping us improve. Warm Regards, Customer Care Team