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オーナーからの返信
6 ヵ月前
Hey Justin, Thank you for sharing your feedback with us. We're truly sorry to hear about your recent experience at UDON DON BAR. It’s great to know you enjoyed the chawanmushi, but we sincerely apologize for the disappointment regarding the service recovery. We understand how frustrating it must have been to feel ignored in that situation. We take customer feedback seriously and will address this matter with our team to ensure improvements are made in the future. Please provide us your contact details at [email protected] so that we can reach out to you personally. We'd love the opportunity to make this right.