Unwine Bar

Hi Xavier Jacob Lim, Thank you for dining at Unwine! We are really glad to hear you enjoyed the food, service, and atmosphere during your visit. Looking forward to welcoming you back again for another great meal soon. Best Regards Unwine Team

Hi Liting Peng Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience, especially regarding the inconsistency in our seating policy and the interaction with our team during your visit. We understand how frustrating it can feel when expectations around reservations and walk-in seating appear unclear or unfair. For lunch reservations, our policy is to seat guests only when the full party has arrived. However, we acknowledge that this may not have been communicated or enforced consistently during your visit, and we sincerely apologise for the confusion caused. Your feedback is valid, and we will be reviewing our queue and seating procedures with the team to ensure they are communicated and applied more consistently for all guests moving forward. We are also disappointed to hear that the service you received came across as unfriendly. Regardless of how busy the outlet may be, our guests should always feel acknowledged and welcomed, and we sincerely apologise that this was not your experience. We have addressed this feedback seriously with the team so we can improve both our attentiveness and communication moving forward. That said, we truly appreciate your kind words about the food and atmosphere, and we hope we’ll have the opportunity to provide you with a much better experience on your next visit. Best Regards Unwine Team

Hi SB Lee Thank you for dining at Unwine! We are glad that you enjoyed our lunch with us and we hope to see you again soon. Best Regards The Unwine Team